General

General Information for Learners and Administrators

How do I contact support?
Select the question mark icon in the top right of the platform to access support resources such as knowledge based articles and frequently asked questions. ...
Wed, 18 Aug, 2021 at 8:14 AM
I forgot my password, how do I reset it?
If you have forgotten the password for your account, you can select the Forgot your Password option. This will trigger a password reset email for your ac...
Wed, 18 Aug, 2021 at 8:17 AM
FAQ - How to delete your cache and other browser data
Your browsing history is the information that browsers remember and store on a PC as you browse the web. This includes information you have entered into for...
Fri, 20 Sep, 2024 at 6:27 AM
The language of my account is wrong, how do I change it?
Select the language option to change the language used for the platform.   Changing the interface language will not change the programs tha...
Wed, 18 Aug, 2021 at 8:34 AM
Creating a Gmail account
To register for the DreamBuilder program, you must have an active email account. If you do not have an active email account, the article below will provide ...
Fri, 29 May, 2020 at 4:19 AM